Summary We only collect information needed to provide our junk removal service. We do not sell your data to third parties. We do not send marketing emails without your consent. You can request deletion of your data at any time by contacting us.
1. Who We Are
Junk Clearance Glasgow is a trading name of Get Home Solutions Ltd (Company No. SC876393), a company registered in Scotland. We provide junk clearance, rubbish removal and waste collection services across Glasgow and the surrounding area.
For the purposes of UK data protection law, Get Home Solutions Ltd is the data controller for personal information collected through this website and through our booking and enquiry process.
2. What Information We Collect
We collect personal information when you contact us, submit a quote request form, or use our services. The information we may collect includes:
- Your full name
- Phone number
- Email address
- Property address or postcode
- Details of the items or waste you need removed
- Any additional information you choose to provide
We also collect certain technical information automatically when you visit our website, including your IP address, browser type, pages visited, and the time and date of your visit. This is collected via cookies and standard web analytics tools.
3. How We Use Your Information
We use the personal information you provide for the following purposes:
- To respond to your enquiry or quote request
- To arrange and carry out your junk removal or clearance job
- To contact you about your booking, including confirmation and updates
- To issue invoices and process payments
- To comply with our legal obligations as a SEPA licensed waste carrier, including issuing Waste Transfer Notes where required
- To improve our website and services
We do not use your personal information for automated decision-making or profiling.
4. Legal Basis for Processing
Under UK GDPR we are required to have a legal basis for processing your personal data. We rely on the following:
- Contract — processing is necessary to carry out the service you have requested
- Legal obligation — we are required to keep certain records as a licensed waste carrier
- Legitimate interests — to respond to enquiries, improve our service, and run our business effectively
5. Who We Share Your Information With
We do not sell, rent or trade your personal information to any third parties. We may share your information in the following limited circumstances:
- With payment processors to handle transactions securely
- With our website hosting and form providers (such as Fluent Forms and SiteGround) solely to operate our website
- With Google Analytics to understand how visitors use our website — this data is anonymised and aggregated
- If required by law, such as in response to a court order or regulatory request
All third party services we use are required to handle your data securely and in accordance with UK data protection law.
6. Google Ads & Cookies
Our website uses Google Ads and Google Analytics. These services use cookies — small text files stored on your device — to help us understand how visitors find and use our website, and to show our ads to relevant audiences.
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. You can manage your cookie preferences at any time through your browser settings.
The cookies we use include:
- Analytics cookies — to understand website traffic and visitor behaviour
- Advertising cookies — to measure the performance of our Google Ads campaigns
- Functional cookies — to ensure the website works correctly
7. How Long We Keep Your Data
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations:
- Enquiry and quote data — up to 12 months
- Customer and job records — up to 6 years for accounting and legal purposes
- Waste Transfer Notes — up to 2 years as required by SEPA regulations
After these periods your data is securely deleted.
8. Your Rights
Under UK GDPR you have the following rights regarding your personal data:
- Right to access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate or incomplete data
- Right to erasure — you can ask us to delete your personal data where there is no legitimate reason for us to continue holding it
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can request your data in a structured, machine-readable format
- Right to object — you can object to us processing your data based on legitimate interests
To exercise any of these rights please contact us using the details below. We will respond within 30 days.
9. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. Our website uses SSL encryption. Access to personal data is restricted to staff who need it to carry out their role.
However no method of transmission over the internet is completely secure. If you have concerns about the security of your data please contact us immediately.
10. Third Party Links
Our website may contain links to third party websites. This privacy policy applies only to our website. We are not responsible for the privacy practices of any third party sites and encourage you to read their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to check this page periodically.
12. Contact Us & Complaints
If you have any questions about this privacy policy or how we handle your personal data, please contact us:
Junk Clearance Glasgow Trading name of Get Home Solutions Ltd (SC876393) Glasgow, Scotland
📞 +44 7599 882710 ✉ info@junkclearanceglasgow.co.uk 🌐 junkclearanceglasgow.co.uk
If you are not satisfied with how we handle your data you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
🌐 ico.org.uk 📞 0303 123 1113